Customer 360
A unified identity for orders, behavior and engagement.
Customer Intelligence
One customer view instead of scattered signals.
Unify orders, app activity, segments and buying behavior in an actionable profile.
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CUSTOMER 360
◉Opened the app10:42
□Completed orderAug 12
♡Added to wishlistAug 09
⌕Searched coffeeAug 09
THE PROBLEM
An order alone does not explain intent. Teams need the context of purchases, behavior and declining activity.
WHAT YOU CAN DO
Turn activity into a customer you understand.
Beta
Order timeline
Customer order history and changes.
App activity
Pseudonymous opens, browse, search and cart behavior.
RFM segments
Recency, frequency and value in actionable segments.
Behavioral segments
Group customers by events and interests.
Customer search
Find a customer and their context quickly.
EXAMPLE USE CASE
Rescue a VIP customer
Detect declining activity, inspect order history and send the customer into the right recovery journey.
- 01Identity
- 02Events
- 03Segment
- 04Action
WORKS WITH
Related products from the same system.
INTEGRATIONS + DEPENDENCIES
Salla is available. Every other connector is status-labeled.
- Salla Available
- Zid Coming soon
- Shopify Coming soon
- WooCommerce Planned
Commerce Growth OS